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Need a shrine to this guy
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Sounds like the guy never really bothered to actually go in and talk to either a personal banker or the branch manager about the charges. Probably could have cleared it up fairly quickly if he had. Of course, people like to forget that banks are for-profit institutions. They are there to make money just like any other corporation, and if people can't be bothered to manage their accounts properly, then you have to pay the associated fees. Branch managers can look up account history and see if you're telling the truth about having a check bounce by mistake, or if you are a chronic offender always overdrafting your account. Plus attitude makes a huge difference as well. If you go in sounding like an arsehole and screaming about how the bank screwed up, then you won't endear yourself to the manager and s/he'll be less inclined to waive those fees. I'm not saying that banks don't ever screw up - they do. But a lot of the problems people have are caused by their own actions, so blaming the bank is cheap. And unless it's different in the UK than it is here in the US, it's illegal to write a check knowing the funds aren't present to cover it, yet counting on your direct deposit to hit at midnight. Yet people do it all the time and sometimes they get burned. The stories my husband can tell after almost 15 years in the banking industry... _____________________ [sigrotate][img]http://coeurdefeu.com/sigs/asylum_sig04a.gif[/img]|[img]http://coeurdefeu.com/sigs/asylum_sig03b.gif[/img]|[img]http://coeurdefeu.com/sigs/rhyssa_oct06_asylum_06.gif[/img][/sigrotate] [url=http://coeurdefeu.com]coeur de feu[/url] :: [url=http://www.grimwell.com]Grimwell Online[/url] Qui sème le vent récolte la tempête!
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