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I know that our support and services people also use the HP OpenView Service Desk but I don't have any personal experience with it ... [small]Jira is dirt cheap tho ... and I still think that a proprietary system for same things would much more likely lose you money in the long run.[/small] [small](Edited by [url=http://www.ozoneasylum.com/user/3736]Arthurio[/url] on 03-13-2008 18:41)[/small]
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