Topic awaiting preservation: Outlook Express Problem (Page 1 of 1)

Hi, everybody. How are you? I am very well, thanks very much.
Well, my host mother has been having a problem receiving email through Outlook Express.
She cannot receive new messages. It often doesn't work for a couple of days. When it seems to work, jsut receiving old emails. When I click Send/Recieve button, it seems to work but not recieve more than 5 emails.
We just updated virus checker. I am crossing fingure it is not because of virus. Do you have any idea?
Also this message often pops up.

quote:

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Your POP3 has not reponded..............

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Wow, help!!!!

Hiroki Kozai

you have two choices:

1) The mailserver from the provider is going down a lot. Have contact with the isp or check the website.
Most isp's have a troubleshoot section wher they post anouncements about their servers.

2) Configuration is wrong in Outlook Express. Again check with the isp how exactly outlook-express should be configured and make it so.

__________________________________________
"Art has to be forgotten. Beauty must be realized."
Piet Mondriaan

Cheers, mate.
I am seeing ISP web site but nothing said about it.
So I will tell her to check second option.
Many thanks.
Cya.

Hiroki Kozai

yeah, make sure you've put the right mailserver in
it.



[This message has been edited by Xdreamer.ch (edited 04-19-2003).]

http://www.windowsupdate.com/ and make sure you've got all the fixes (probably not the problem here, but it doesn't hurt).

If all else fails, delete the email account in OE and recreate it.