Topic awaiting preservation: The Ol' Photoshop Help Bug

I'm sure many of you are familiar with the old Photoshop help bug. You know, you open a dialog box of some sort and help spontaneously pops up.

Well, I just had to share last night's occurence with you. I opened Levels or some such and help popped up ... and popped up ... and popped up ...

I got at least two dozen instances of the damn thing. I kept closing them and they kept coming. Eventually had to use Task Manager to shut Photoshop down to make them stop.

I figured they would have this fixed in CS. This is at least the third version this bug has appeared in. Then again, how long did the auto-size-window-when-zooming bug last? Haven't determined if that one has been fixed in CS yet.

I have never heard of or experienced this problem. For what it's worth that includes CS. Haven't found any bugs at all in CS yet. Maybe the Mac version is less buggy?

<off_topic>
Speaking of help files, you can create your own help files in CS as easily as coding an html page. Could give a whole new meaning to downloadable tuts. Heh, I imagine you could just save the page and load it up as a help file. Off to rtfm for specifics.

Here's a previous topic on the subject: http://www.ozoneasylum.com/Archives/Archive-000002/HTML/20021105-1-005658.html

cyoung:

quote:

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Speaking of help files, you can create your own help files in CS as easily as coding an html page. Could give a whole new meaning to downloadable tuts. Heh, I imagine you could just save the page and load it up as a help file

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Now that is cool - start a new thread on this and we'll see if we can't create an Asylum help file

___________________
Emps

The Emperor dot org

My guess is that this is an OS/photoshop specific interaction problem. i.e. it requires a specific version of an OS to trigger due to more than likely an incompatability in the applicationn use of an API. I have used multiple versions of Photoshop on multiple platforms and have never ever seen this bug. I have never used ME and Photoshop or Win2k and Photoshop though. From what I read, those seems to be a couple of the environments that were affected. Since this is happening in CS as well, and CS requires Win2k/XP or OSX, I'm guessing that it's possibly a Win2k issue. Either way, I would suggest only that you make sure your system is up to date on any service packs and patches, check every little thing too... video drivers, other installed software that is running. Often times this type of behavior comes from installing an OS over another OS... e.g. the "upgrade". This happens less and less because computer graphics people tend towards being a LITTLE more tech savvy, enough that they probably wouldn't do this, or they woudl at least know enough not to try to upgrade themselves if they didn't know how and would have someone else do it.

Hard to say what the problem is having never seen it. I've never found the adobe help documents to be of any real help, they actually tend to be more confusing than anything.. you could try just deleting them if they continue to cause the problem.


It's only after we've lost everything...
That we're free to do anything...