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Hmm, has your client signed a contract with these people yet, or are you still in the process of letting them try and sell you their servies? If your client is a client of theirs, then they should have a contact person assigned, a "Project Manager" as they're called. It might be that you're still dealing with the "Business Developers" (which is really just a fancy way of saying "salesman". Apologies to anyone who's got that title now! No offense meant. ;-) Now, if you've not signed any contracts with this web bureau yet, it may be that they're not sure your client is for real, they make lots of calls, and sign not so many contracts. Hopefully once they've signed you on you'll have a designated contact person. The first phase to be contracted and completed should be the "Specification Phase", figure maybe 80 hours to do a workshop or two, and *write* a detailed technical specification. If this is a big project, it could be 400 hours to do this properly. Once you have this spec written out (which you'll have to pay for, usually), then you can get a quote for the full work based off of that specification. They won't like it, but you own this spec, and could send it out for open bids if you chose. An awful lot depends on just how "big" is big. 1000 hours is big, as is anything bigger than that! 250 hours is borderline for most of the big firms, and for a job that size you'd get better service from a smaller, hungrier firm, it would be an important contract to them instead of some dinky little $25,000 job, heh. Let me know the staus, signed contract or whether we're still in the pre-sale mode, it makes a difference in how you should expect them to behave. If it's pre-sale still (no signed contract), try and get some contacts at previous clients, you want to find out not just whether they make pretty websites, but also how smoothly it all went in the opinion of a prior client. <endnote> Hah! I remember, was it only a few months ago? When 2 minutes of typing cost my clients $5.00. Now I have to work a little more sensibly, so 2 minutes of typing only costs people $3.00, what a bargain! ;-) Your pal, -doc- [url=http://www.ozones.com/] [img]http://www.ozoneasylum.com/examples/ozoneSIGc.gif[/img] [/url]
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